Privacy Policy

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and company details
• Booking Information: Office preferences, booking dates, and special requirements
• Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
• Communication Data: Messages, inquiries, and feedback you send to us

We also automatically collect certain information when you use our platform, such as your IP address, browser type, device information, and usage data.

We use the information we collect to:

• Process and manage your office space bookings
• Communicate with you about your reservations, account, and services
• Provide customer support and respond to your inquiries
• Send you updates, promotional materials, and marketing communications (with your consent)
• Improve our platform, services, and user experience
• Detect, prevent, and address technical issues and fraudulent activities
• Comply with legal obligations and enforce our terms of service

We do not sell your personal information. We may share your information with:

• Office Space Providers: We share necessary booking details with office providers to facilitate your reservations
• Service Providers: Third-party companies that help us operate our platform (payment processors, email services, analytics providers)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or acquisition of our company

All third-party service providers are required to maintain the confidentiality and security of your information.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Restricted access to personal information
• Secure payment processing through certified providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Objection: Object to certain processing of your information

To exercise these rights, please contact us at privacy@firstoffice.id.

We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.

We use cookies for:

• Maintaining your session and preferences
• Understanding how you use our platform (analytics)
• Providing personalized content and advertisements
• Improving platform functionality and user experience

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: